Please Note...

Just a few things to be aware of, please have a read through and contact me if you have any questions.

Services

Reiki/Access Bars Disclaimer: Please note that I am not a doctor, I do not diagnose people nor can I give any medical advice or prescribe any medication. My services are not a substitute for orthodox medicine or professional medical or psychiatric help and advice.

I make no claim to be able to miraculously 'heal' people. My services may be able to help in many situations but they work best when used in conjunction with an openness and desire to heal yourself of the issues that caused the blockages or 'problems' in the first place.

Please be aware that I will be unable to provide a treatment for anyone who has any infectious illness or disease or that is suffering from any contagious skin infections, whether fungal, viral or bacterial.

The practitioner has the right to terminate a treatment immediately if the client demonstrates any inappropriate or sexual behaviour.

Children under the age of 16 should have consent from a parent or guardian prior to any appointment.

Indian Head Massage:   This treatment is not suitable for everyone and several health conditions may require medical advice from your GP before commencing with a treatment such as (but not limited to) epilepsy,  arthritis of the neck, thrombosis, any recent injuries, operations or scars, if you take anti-coagulants or if you are undergoing chemotherapy or radiotherapy. This will be thoroughly discussed during an initial consultation. 

I will be unable to provide a treatment for anyone currently suffering with any infectious diseases e.g. flu, chickenpox measles etc or for anyone suffering with any contagious skin or scalp infections e.g. head lice, itch mite or any fungal, viral or bacterial infections such as ringworm, shingles, conjunctivitis, impetigo or folliculitis.

Please note that I am not a doctor, I do not diagnose people nor can I give medical advice or prescribe any medication. My services are not a substitute for orthodox medicine or professional medical or psychiatric help and advice.

Please be aware I offer Indian Head Massages without oils. If you would like oils or moisturisers to be used during your session feel free to bring your own that you have used or patch tested before and are certain don't cause you any adverse reactions.

The practitioner has the right to terminate a treatment immediately if the client demonstrates any inappropriate or sexual behaviour.

 

Children under the age of 16 should have consent from a parent or guardian prior to any appointment.

Group Bookings:  Groups must be a minimum of 3 people.  Please ensure the venue has enough space to comfortably fit in a massage table.

Travel costs are as follows:

Venues in Calderdale: FREE

Venues up to 10 miles outside of Calderdale: £5.

I'm sorry but I don't cover areas beyond 10 miles outside of Calderdale.

A booking fee will be required. The fee will be around 20% of your overall costs for the group. Please see 'refund' policies below for further details.

Any parking charges are the responsibility of the customer (you). Please let me know in advance if you know that parking will be charged so that we can discuss and agree upon payment of this in advance. Neither you or I want any unexpected fees - and money upsets are not a very nice way for any of us to end a relaxing treatment day!

The practitioner has the right to terminate any treatment(s) immediately (without refunding the booking fee) if the client demonstrates any inappropriate or sexual behaviour.

 

Privacy Policy:  I respect your privacy and confidentiality. Personal written and online information is securely protected. Disclosing client information will occur only with your consent or if required by law. I would never sell or give any client information to third parties.

Cancellation Policy: I understand that sometimes things come up that we cannot help. If you would like to cancel or reschedule an appointment you can do so anytime, I just ask you to provide at least 24 hours notice if possible.

If you need to cancel an appointment with less than 24 hours notice, or fail to show up, I will not try and charge you the full cost of a service you have not had, all I will ask is that you please cover the room rent I have had to pay for your appointment.

For Group Bookings- Once you have paid your booking fee you have up to 7 days to cancel if you change your mind and the deposit will be returned to you. After this time though I'm afraid it's non refundable. Furthermore, if you wish to cancel after the 7 day period I would need at least 48 hours notice before the event takes place or the full cost of the groups' treatments will be due (minus the booking fee already paid).

Refund Policy: Refunds are only offered if you provide at least 24 hours notice of cancellation before an appointment. If we have agreed on, and you have paid for, several appointments  (block booking) you must notify me of cancellation and request your refund at least 24 hours before the first session is due to commence. Once you have begun your treatments though, or if the time of the first treatment has passed ( whether you showed up or not) no refunds will be offered for changing your mind later.

Please note that as you are paying for my time, effort and skills, refunds will not be offered after a treatment has taken place except in exceptional circumstances. such as (but not limited to) if the session couldn't progress as intended due to some fault of my own or some unforeseen interruption (on my side), for example.

If you pay via PayPal:  You may already know that PayPal charge businesses a percentage of each transaction for receiving money this way- I pay the fee out of my own pocket though and do not charge clients like most other companies do. However if you require a refund after paying on PayPal I will have to deduct the PayPal fee from your refunded amount.

 

For Group Bookings: Once you have paid your booking fee you have up to 7 days to cancel if you change your mind and the deposit will be returned to you. After this time though I'm afraid it's non refundable.

Vouchers, once purchased are non-refundable.

Special Requirements: I have experience of working with people with Autistic Spectrum Conditions and Learning Disabilities so if you, or someone you support, would like to book a session and have any special requirements please just message me to discuss.

If you have any other requirements, including financial, please do message me to discuss and I will do my best to accommodate you.

Mobility: My therapy room is up a flight of stairs so if you have any mobility/other issues please do contact me. I am happy to arrange a home visit for you if required.